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Terms of Entry

๐Ÿ“… Last updated: 1 January 2026 ๐Ÿ“ The Grand House Entertainment Pty Ltd
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By entering The Grand House venue or using our website, you agree to comply with these Terms of Entry. Please read them carefully before your visit.

1. About The Grand House

The Grand House Entertainment Pty Ltd (ABN 74 362 081 953) operates a social entertainment and hospitality venue located at Level 12, 333 George Street, Sydney NSW 2000. These terms govern your access to and use of our physical venue and website.

2. Age Requirements

Entry to The Grand House venue is strictly restricted to persons aged 18 years and over, in accordance with applicable New South Wales law. Valid government-issued photo identification will be required at the door. Management reserves the right to refuse entry to anyone unable to verify their age.

3. Dress Code & Conduct

The Grand House maintains a smart-casual to formal dress code across all areas of the venue. We ask that all guests:

Management reserves the right to refuse entry or remove any guest whose conduct is deemed inappropriate, without obligation to provide a reason.

4. Responsible Service

The Grand House is committed to the responsible service of alcohol in accordance with the Liquor Act 2007 (NSW). Our staff are trained to identify signs of intoxication and may refuse service to any person who appears intoxicated or unduly affected. We do not serve alcohol to persons under the age of 18.

We encourage all guests to drink responsibly and to arrange safe transport to and from the venue. Our concierge team is happy to assist with taxi or rideshare bookings.

5. Security & Searches

For the safety and security of all guests and staff, The Grand House reserves the right to conduct bag searches upon entry. CCTV surveillance operates continuously throughout the venue and its surrounds. Footage may be provided to law enforcement authorities if required.

The following items are prohibited on the premises: weapons, illegal substances, and any items deemed by security to pose a risk to others.

6. Event Reservations & Bookings

Reservations for events, private dining, and VIP experiences are subject to availability and confirmed only upon receipt of written confirmation from The Grand House. We reserve the right to cancel or reschedule events at our discretion; in such cases, we will endeavour to provide reasonable advance notice.

For enquiries regarding private event terms and conditions, please contact our events team at [email protected].

7. Photography & Recording

Personal photography for non-commercial use is permitted in general areas of the venue. Photography or recording of other guests without their consent is strictly prohibited. Commercial photography, filming, or media activities require prior written approval from management.

8. Website Use

The content on our website โ€” including text, images, design, and trademarks โ€” is the property of The Grand House Entertainment Pty Ltd and is protected by Australian intellectual property law. You may not reproduce, distribute, or use any content without our prior written permission.

Our website is provided for informational and enquiry purposes only. We make no warranty that the information on our website is complete, current, or error-free and accept no liability for reliance upon it.

9. Limitation of Liability

To the maximum extent permitted by law, The Grand House Entertainment Pty Ltd excludes liability for any loss or damage arising from your attendance at the venue or use of our website, including loss of personal property, indirect or consequential loss, or damage caused by third parties.

Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.

10. Governing Law

These Terms of Entry are governed by the laws of New South Wales and the Commonwealth of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Entry at any time. The current version will always be available on our website. Your continued use of our website or attendance at our venue constitutes acceptance of any updated terms.

Questions About These Terms

If you have questions or concerns about our Terms of Entry, please contact us:

๐Ÿ“ Level 12, 333 George Street, Sydney NSW 2000, Australia

โœ‰ [email protected]

๐Ÿ“ž +61 2 8374 9261

Website created in 2026